Terms & Conditions

1. Introduction

The website www.manufactura-solemnis.com is the property of the firm Solemnis – Remigiusz Cyganek address: ul. Widokowa 7, 43-400 Puńców, Poland. NIP: PL5482618616, REGON: 243346948 (further on referred to as “Solemnis”). We delegate the hosting of the website to the firm Addhost - Grupa DKS Sp. z o.o.: Plac Solny 14 lokal 3, 50-062 Wrocław, Poland. All copyrights are reserved.

2. Orders

The order is made on the basis of a pro forma invoice which contains all the information on products and services chosen by you, their price and possible postage. The pro forma invoice is ent by e-mail. The order is accepted by us as soon as we receive your payment.

3. Payments

Payments can be transferred to our bank account. Our bank data is visible on the pro forma invoice sent to you.

4. Order-cycle time

Basics articles are usually realized within 2 to 4 weeks. Before giving the order, we inform you about the order-cycle time for the product/service.

5. Delivery

Costs of delivery of the order are dependent on the weight of the parcel and the country of destination. These costs are visible on the pro forma invoice sent to you be e-mail. Our articles are usually delivered by a courier company to the forwarding address provided by you.

6. Returns

On the ground of the regulations customers have a right to withdraw from a buying contract in the appointed time of 10 days since the date of receiving the parcel. This right does not include products and services performed after an individual order (for example made-to-measure altar cloth, embroidery, etc.). The right to withdraw from a buying contract can be realized only in the case of returning unused and unimpaired articles in their original packaging. Any returns should be agreed in writing by e-mail.

7. Incidents beyond our control

Solemnis does not carry the responsibility for any delay or events which took place due to independent causes beyond our control.

8. The law

Any person who offends the law while using our website will be subjected to the jurisdiction of Polish courts of law.